Refund Policy

Last Updated: Month Day, Year

Thank you for shopping with Veil. If you are not entirely satisfied with your purchase, we are here to help. 

Returns

Eligibility

  • It must be in the same condition as when you received it. 
  • Refunds or exchanges must be within 30 days of purchase. 

Timeframe

  • You have 30 days to return an item from the date that you receive it. 

Refunds

Process: 

  • Once we receive your time, we will inspect it and notify you that we have received your returned item. 
  • We will immediately notify you on the status of your refund after inspecting the item. 

Approval: 

  • If your returned item is approved, we will initiate a refund to your original method of payment. 
  • You will receive the credit within X days. 

Shipping 

Return Shipping Costs: 

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
  • If you receive a refund, the cost of return shipping will be deducted from your refund. 

Address: 

  • Please send your returned item to: LG-02 860 Arcadia Building, Quezon Avenue, Barangay  Paligsahan, Quezon City, Metro Manila 

Contact Us 

If you have any questions on how to return your item to us, please contact us at (email address)